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We offer exchange of purchased product(s) within 7 days from the date of delivery based on the following two reasons only:
- Item / size has been wrongly delivered and not according to your order.
- Product has some manufacturing defect.
Any claims regarding discrepancy in quantity of articles received shall be entertained only within 24 hours of receiving the order.
Please note that the product must be unused, with all the product tags intact and with the purchase invoice. Items bought on sale cannot be exchanged. Due to the differences in devices screen resolution and lighting used during photo shoot, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason.
Contact our customer service by emailing us the images of defected products at firstname.lastname@example.org for guidance related to the process.
After the product is received back and our quality team has reviewed the product, you will be offered an exchange with the correct product. No extra amount will be charged for the exchange of the same product, however exchange will entirely be dependent on the availability. In case when the item is not available, you will be provided with an Online Store Coupon that you can use in your next order.
Products purchase through sale will not be eligible for exchanges, all purchases / deliveries are final.