We have a ‘No Refund’ policy. However, refunds may be allowed to Credit / Debit Card customers in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds will be issued to the same instrument (credit / debit) card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs if any are non-refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your statement.